Process Serving


Frequently Asked Questions

How quickly will the officer visit?

Normally within 48 hours of instruction, so the sooner you send us the documents the sooner they will be served.

How much will it cost?

Contact our Commercial and Eviction Services Team on 01792 466 771 (Option 2) for full information on our fees.

I think they may have moved?

We will visit the address and confirm with neighbours and try to obtain a further address.

Can you break in?

No we can’t break in to the property.

What if you can’t meet with the respondent?

We leave an appointment letter and re-attend – if they do not meet with the officer a substituted service will occur.

What additional information do you need?

As much information as you have, no matter how trivial it may seem.

  • Contact name if a company.
  • Contact telephone numbers, landline and mobiles.
  • Email addresses.
  • Asset details, vans cars stock supplied.
  • Alternative trading addresses.
  • Web pages or social media pages, eg facebook, twitter etc.
  • Where goods were delivered.

What do I do now?

If you wish to instruct us, simply post or email copies of your documents to our Swansea office along with a copy of our completed process serving form.

Commercial and Eviction Services Team
High Court Enforcement Group
Vaughan Thomas House
141 Walter Road
Swansea
SA1 5RW

commercialservices@hcegroup.co.uk
 

I have a question that is not listed?

You can call any member of our team who will be able to answer your question, don’t worry how trivial it may seem, we are here to help. Please ring 01792 466 771 (Option 2) and ask to speak to a member of our Commercial and Eviction Services Team.