Commercial Rent Arrears Recovery


Frequently Asked Questions

What will it cost?

The fees we can charge are set down in the taking Control of Goods (Fees) Regulations 2014 if you have a lease these are recoverable from the tenant.

How do you collect your fees?

If we do not recover the full amount on the first payment, our fees we will be retained from the amount recovered. Don’t worry though these fees are recoverable from the tenant who will be aware of the costs.

Can you break in?

Not on the first visit, we have to gain peaceable entry, once entered we can re-enter thereafter. Therefore, it is important for us to know trading times.

What if I deal direct with the tenant?

It is common for the tenant to want to sort things out but be aware of our costs in any negotiations as you may end up having to cover them. Keep our team advised of any negotiations, remember we are here to help not hinder.

How soon will things happen?

Normally within 48hrs of instruction.

How do I instruct you?

It’s very simple, all you need to do complete our online Commercial Rent Arrears Recovery (CRAR) instruction form.

I have a question that’s not listed

You can call any member of our team who will be able to answer your question; do not worry how trivial it may seem, we are always here to help. Contact us on 01792 466 771 (Option 2).